Our wholesale partnership philosophy is RELATIONAL over transactional.
We are proud to partner with retailers and wholesale stockists who share our core values.
These values include our commitment to social impact.
RE-CONNECT WHOLESALE TERMS & CONDITIONS
DISPLAY & PACKAGING
RE-CONNECT retails for $49.95 AUD & stockists must comply with this RRP. All RE-CONNECT products must be displayed and sold in their original packaging. Cards within the box may not be sold as individual items. If you sell RE-CONNECT products online, credit must be given to RE-CONNECT in the product description. Failure to comply may result in account termination. Please let us know if you have any questions regarding our packaging.
ORDERING & PAYMENT
Can be made via email after the completion and approval of our RE-CONNECT Wholesale Partner Application.
Upfront payment to confirm order. Shipping calculated & invoiced at order dispatch.
CANCELLATIONS, RETURNS & EXCHANGES
Any cancellations or changes to your order must be submitted via email within 24 hours of placing your order. Any reductions to your order or cancellations not reported within 24 hours will be charged a $100 administration fee. If items are defective (excluding damage in transit) a refund will be issued. Defective merchandise must be reported within five days of receipt. Refused packages will be charged full shipping, handling and any other charges incurred. We do not accept returns on unsold merchandise. Any defective merchandise must be returned unopened, unused, and in its original packaging.
Stock is shipped from our Gold Coast, Queensland, Australia HQ.
Unless other arrangements have been made, orders ship via courier. Please let us know if you'd like to request special shipping arrangements or if you'd like us to use your shipping account number. Any duties or customs fees incurred are the responsibility of the retailer. Invoices are sent via email at the time of shipment. Shipping costs are charged at the time of order dispatch. RE-CONNECT shall not be held responsible for any damages to items incurred during transit.
All work is copyright © RE-CONNECT. Work may not be reproduced, altered or used without written permission from © RE-CONNECT. All rights reserved. In purchasing any © RE-CONNECT products, you agree that the terms and conditions will be interpreted under the laws of Australia.
In the event an invoice remains unpaid after its due date, RE-CONNECT may at its discretion, refer the unpaid invoice as a debt to a debt collection agency for recovery. If we do so, you agree to pay any costs incurred in connection with the recovery of the debt (including the collection agency’s fees and costs and any legal fees).